Is there a minimum order?
No, there is no minimum order.
How to send an Interac e-Transfer
If you use online banking with a Canadian bank or credit union, then sending an Interac e-Transfer just takes a couple minutes. Search “your bank name” + Interac e-Transfer and you should easily find instructions on how to send an e-Transfer with your financial institution.
How long do I have to send my payment if I am paying by e-transfer?
Your order will be kept ‘On Hold’ for 24 hours. If payment is not received within the 24 hour period, your order will be cancelled.
Return/Exchange Policy
All products are final sale.
If, for some reason the package contents are not what you ordered or damaged in some way we will be happy to rectify this – please email us to arrange a store credit, or replacement depending on the circumstance.
Once your package has been accepted, processed and/or shipped our refund policy ONLY allows for replacement or store credit. If your order is proved to have been missing a product upon delivery, we will be shipping this product out separately at our expense. Damaged products will be replaced, or you can choose a store credit (a photo of the damage must be required). Replacements will only be made up to four business days after you have received your parcel.
If the package was damaged in transit, we require images of the entire order, including box it was delivered in, we will review it and resolve this accordingly and as best as we can. We are not responsible for any damage through transit.
Shipping is non-refundable.